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Return Policy
**WissomGlobal - Refund Policy**
At WissomGlobal, we are committed to ensuring your satisfaction with our products. Please take a moment to read our Refund Policy to understand the guidelines and procedures regarding refunds.
**1. Eligibility for Refund:**
We offer refunds on eligible products within a specified period from the date of purchase. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when it was received.
**2. Refund Period:**
Refund eligibility and the period during which refunds can be requested may vary based on the specific product. Please refer to the product's description or contact our customer service team for information on the applicable refund period.
**3. Non-Refundable Items:**
Certain items, such as personalized or customized products, may not be eligible for a refund unless they are defective or damaged upon arrival. Digital products and gift cards are also generally non-refundable.
**4. Refund Process:**
To initiate a refund, please contact our customer service team at [contact@wissomglobal.com]. Provide your order number, details of the product you wish to return, and the reason for the refund request. Our customer service team will guide you through the return process.
**5. Inspection and Approval:**
Upon receiving the returned product, our team will inspect it to ensure it meets the eligibility criteria for a refund. If the product is approved, we will process the refund to the original payment method.
**6. Refund Timeframe:**
Refunds are typically processed within [number of days] days from the date of approval. The actual timeframe may vary based on your location and the payment method used.
**7. Shipping Costs:**
Shipping costs associated with the original purchase are non-refundable. If you are returning an item, you will be responsible for the return shipping costs unless the product is defective or damaged.
**8. Damaged or Defective Products:**
If you receive a damaged or defective product, please contact our customer service team immediately. Provide photographs of the damage or defect for our records. We will work with you to provide a replacement or issue a refund.
**9. Changes to Refund Policy:**
WissomGlobal reserves the right to update, modify, or replace this Refund Policy at any time without prior notice. Please review this policy periodically for changes.
If you have any questions or concerns about our Refund Policy, please contact us at [contact@wissomglobal.com].
Thank you for choosing WissomGlobal!
